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Terms
Using our website and enquiring about aircraft management or charter. Individual services are governed by separate agreements.
ABC Bedarfsflug GmbH operates FlyTyrol. Our main business is aircraft management; we also provide private jet charter. Company details are in the Legal notice.
Website information is not a binding service offer. Aircraft, specifications, photographs and destination examples are indicative; availability and the proposed service are confirmed with the team. Destinations do not describe a scheduled route network.
An enquiry and its acknowledgement confirm receipt only. They do not reserve an aircraft, confirm a booking, appoint an aircraft manager or take payment. Provide accurate information and share another person's details only where you are authorised to do so.
ABC Bedarfsflug GmbH is the contracting company for FlyTyrol charter and aircraft-management services. The relevant offer and agreement are provided before acceptance and set out the service, price, payment, changes, cancellation and other applicable conditions. Management responsibilities and authority are established in the management agreement.
The operating air carrier, or likely carrier where not yet known, is identified during booking and you are informed of changes as required. Contact the office with your reference to discuss an existing request or agreement.
Where EU passenger rules apply, denied boarding, cancellation or delay may entitle you to assistance, reimbursement, rerouting or compensation. Commercial private charter is not automatically excluded; the route, service and operating carrier matter. Mandatory rights remain unaffected by your agreement.
For assistance, mobility equipment or a recognised assistance dog, contact [email protected] or +43 512 26 30 40 (24/7) as early as possible, preferably at least 48 hours before departure. Facilities and equipment vary by airport and aircraft; we coordinate requests with the relevant airport and operating carrier for your itinerary. Required assistance under Regulation 1107/2006 is free. Late notification does not automatically remove your rights; reasonable efforts must still be made. Contact the office before sending detailed medical information.
Refusal on grounds of disability or reduced mobility is permitted only for applicable safety requirements or where aircraft or door dimensions make boarding or carriage physically impossible. Any required companion must be justified by safety requirements. Reasons must be explained immediately and, on request, in writing within five working days of that request. Applicable alternative-travel, reimbursement and rerouting rights remain available.
Baggage allowances and carriage conditions are specific to the flight and are separate from these website terms. Please discuss luggage, mobility equipment and any assistance needs with us before confirming your booking. Your statutory rights remain unaffected.
Send complaints to [email protected] with your flight date, route, booking reference and relevant details. If the company's final response does not resolve your written complaint, or no final response arrives within six weeks of the company receiving it, you may apply to Austria's independent, free Agency for Passenger Rights (apf), subject to its admissibility rules: https://www.apf.gv.at/beschwerdeformular-flug. Your right to use the competent courts remains unaffected.
To use the enquiry forms, enter your contact details and management needs or journey details. A successful submission displays an acknowledgement; our team follows up separately. The forms do not confirm a booking or take payment.
Use the skip-to-content link and headings to navigate. Enquiry fields have labels and text error messages; airport and date selectors support keyboard interaction. Visible focus styles identify the active control, and the website supports reduced-motion preferences. These features do not establish full accessibility conformity.
For a website barrier or information in an alternative electronic format, email [email protected] with the page or task and your preferred response method. For service information, telephone assistance or an enquiry without the form, contact [email protected] or +43 512 26 30 40 (24/7).
See the Privacy notice for personal data and the Cookie notice for browser technologies. Changes to these website terms do not replace an existing service agreement.
Last updated: 21 October 2026
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